Privacy Policy


Data Subject Category Notification for "Client"

Our process engages 6 data categories: first name; email address; contact details; home address; postcode; and employment. We handle your data as outlined below:



Process: Client

Dataset Processing Legal Justification



Basis for Third Party Transfer


Client Consent

Receive calls and requests for repair services; provide information for the "Call-Out Contract Offer Terms"; send a text message to confirm a booking; and receive consumer feedback and resolve disputes arising from repair work. Give your informed consent Additional information pertaining to this procedure "Client" can view the data categories utilized in this procedure. Dataset: Email address, first name, last name, postcode, self-quantification, home address, postcode, and ID Card of the client. Insurance Consents There are no repercussions for withholding consent (the next section explains what happens if you initially give consent and later withdraw it). Consequences of Refusing Permission If you provide your consent, we will only conduct this procedure within the parameters of that consent. Otherwise, we will refrain from processing within the scope of this refusal. Consent may be withdrawn at any time without affecting processing performed prior to withdrawal.


  • Storage
  • Your data is stored in the Netherlands (NL).
  • Data Retention Criteria
  • We keep your information for 180 days.
  • Justifications for Processing
  • Our legal basis for processing is consent
  • Sources from which we obtain your information
  • Our data source is yourself.
  • Categories of Your Data Consultant/Recipients Operator's
  • Consents

There are no repercussions for refusing consent (the next section explains what happens if you initially give consent and later withdraw it). Consequences of Refusing Permission Consequences of refusing consent to processes whose legal basis is consent are described in the relevant process information (above). Consent may be withdrawn at any time without affecting processing performed prior to withdrawal.



  • Storage overall
  • Your data is stored in the Netherlands (NL)
  • Data Retention Criteria
  • We keep your information for 180 days
  • Legal Justifications for Processing Detailed Information
  • Our legal basis for processing is consent
  • Sources from which we obtain your data in comprehensive detail
  • You are our data source
  • The types of Consultants/administrators who will receive your data
  • Legal Rights

You have limited rights of access, rectification, and erasure of your personal data, as well as the right to restrict or object to processing and the right to data portability. Regulatory Authority You may file a complaint with a provincial or national Supervisory Authority (national Supervisor list as of the date of drafting . view the data categories employed by this procedure. Our process employs twelve data categories: first name, last name, birthplace, birthdate, home address, email address, contact information, start date, time, bank information, identification card, and passport. We handle your data as outlined below:


Process: Hiring

Dataset Process

Legal Basis Purposes

Basis for Third Party Transfer Employee Personal, Hiring Consent for ProspectiveEmployeeDS, and Contract Interviewing candidates; Contacting applicants or CVs; Employee check; Training planning; Performance Evaluation of Candidates; Signing of the employment contract and other documents; Declaration in tax authorities; Prepare orders for appointment; disciplinary actions; Proposal of a new job position; Terminations; and Publication of job announcements. Additional information regarding this process "Hiring" See the data categories used in this process Dataset: Employee Personal \birthdate, contact information, email address, first name, last name, passport, bank details, home address, place of birth, start date, ID Card, Contact information for ProspectiveEmployeeDS, including email address, first name, last name, and home address Consents There are no repercussions for withholding consent (the next section explains what happens if you initially give consent and later withdraw it). Consequences of Refusing Permission If you provide your consent, we will only conduct this procedure within the parameters of that consent. Otherwise, we will refrain from processing within the scope of this refusal. Consent may be withdrawn at any time without affecting processing performed prior to withdrawal.


  • Storage
  • Your data is stored in: Albania (AL)
  • Data Retention Criteria
  • Until one year after the termination of employment
  • Justifications for Processing
  • Our processing legal bases are: consent, contract
  • Sources from which we obtain your information
  • You are our data source.
  • Categories of Information Recipients
  • Policing by local or national government
  • Healthcare Supplier
  • Consents

There are no repercussions for refusing consent (the next section explains what happens if you initially give consent and later withdraw it). Consequences of Refusing Permission Consequences of refusing consent to processes whose legal basis is consent are described in the relevant process information (above). Consent may be withdrawn at any time without affecting processing performed prior to withdrawal.


  • Storage overall (see process descriptions above for more precise detail)
  • Your data is stored in: Albania (AL)
  • Data Retention Criteria
  • We store your information for durations determined by the criteria outlined in each process (see the individual processes above)
  • Legal Justifications for Processing Detailed Information
  • Our processing legal bases are: consent, contract
  • Sources from which we collect your information
  • You are our data source
  • Categories of recipients of your data for greater specificity
  • local or national police or government Healthcare Provider
  • Legal Rights

You have limited rights of access, rectification, and erasure of your personal data, as well as the right to restrict or object to processing and the right to data portability. Regulatory Authority You may file a complaint with a provincial or national Supervisory Authority (national Supervisor list as of the date of drafting . Notification of Data Protection for the data subject category "Website Visitor" in the UK. View the data categories employed by this procedure. Our process engages 6 data categories: first name; last name; email address; ip address; contact details; and employment.


We handle your data as outlined below:
  • Process: Website Visitor
  • Dataset Process
  • Legal Basis Purposes
  • Basis for Third Party Transfer
  • Website visitor
  • Website Visitor Permission

To keep website visitors informed, to provide assistance, and to provide information. Give your informed consent Additional information pertaining to this procedure "Website Visitor" is the data category utilized for this procedure. Dataset: IP address of visitors to a website Consents There are no repercussions for withholding consent (the next section explains what happens if you initially give consent and later withdraw it). Consequences of Refusing Permission If you provide your consent, we will only conduct this procedure within the parameters of that consent. Otherwise, we will refrain from processing within the scope of this refusal. Consent may be withdrawn at any time without affecting processing performed prior to withdrawal.


  • Storage
  • Your data is stored in the Netherlands (NL)
  • Data Retention Criteria
  • We store your data for ninety days
  • Justifications for Processing
  • Our legal basis for processing is consent
  • Sources from which we obtain your information
  • You are our data source
  • Categories of Information Recipients
  • Consents

There are no repercussions for refusing consent (the next section explains what happens if you initially give consent and later withdraw it). Consequences of Refusing Permission Consequences of refusing consent to processes whose legal basis is consent are described in the relevant process information (above). Consent may be withdrawn at any time without affecting processing performed prior to withdrawal. Storage overall (see process descriptions above for more precise detail) (see process descriptions above for more precise detail)


  • Your data is stored in the Netherlands (NL)
  • Data Retention Criteria
  • We store your data for ninety days
  • Legal Justifications for Processing
  • Our legal basis for processing is consent
  • Sources from which we collect your information
  • You are our data source
  • Overall Categories of recipients of your data
  • Legal Rights

You have limited rights of access, rectification, and erasure of your personal data, as well as the right to restrict or object to processing and the right to data portability. Regulatory Authority You may file a complaint with a provincial or national Supervisory Authority (national Supervisor list as of the date of drafting . Data Subject Category Notification for "Technician" Our two processes utilize twelve data categories: email address, first name, last name, postcode, self-quantification, home address, insurance, identification card, driver's license, passport, employment, and contact information. We handle your information in two distinct ways (expand for details of each process) Process: Technician \Dataset Process Legal Basis Purposes Basis for Third Party Transfer Technician Technician Consent Arrange appointments; search a database for a local technician; call technicians; confirm their identity; monitor the technician's performance; and verify the payment method. Give your informed consent Additional information pertaining to this procedure See the data categories used in this procedure under "Technician." Contact information for technicians, including email address, first name, last name, quantified self, and home address. Consents There are no repercussions for withholding consent (the next section explains what happens if you initially give consent and later withdraw it). Consequences of Refusing Permission If you provide your consent, we will only conduct this procedure within the parameters of that consent. Otherwise, we will refrain from processing within the scope of this refusal. Consent may be withdrawn at any time without affecting processing performed prior to withdrawal.


  • Storage
  • Your data is stored in the Netherlands (NL)
  • Data Retention Criteria
  • Until two years after the end of the collaboration
  • Justifications for Processing
  • Our legal basis for processing is consent
  • Sources from which we obtain your information
  • You are our data source
  • Categories of Data Recipients client consultant/operator client
  • Process: Prospective Technician Dataset Process Third Party Transfer Legal Justification
  • Interested Technician
  • Prospective Technician Authorization
  • Authenticate their identity and credentials
  • Give your informed consent

Additional information pertaining to this procedure "Potential Technician" should review the data categories utilized in this procedure. Dataset: Information about a prospective Technician, including first name, postal code, and home address Consents There are no repercussions for withholding consent (the next section explains what happens if you initially give consent and later withdraw it). Consequences of Refusing Permission If you provide your consent, we will only conduct this procedure within the parameters of that consent. Otherwise, we will refrain from processing within the scope of this refusal. Consent may be withdrawn at any time without affecting processing performed prior to withdrawal.


  • Storage
  • Your data is stored in the Netherlands (NL)
  • Data Retention Criteria
  • We store your data for ninety days
  • Justifications for Processing
  • Our legal basis for processing is consent
  • Sources from which we obtain your information
  • You are our data source
  • Categories of Your Data Consultant/Recipients Operator's
  • Consents

There are no repercussions for refusing consent (the next section explains what happens if you initially give consent and later withdraw it). Consequences of Refusing Permission Consequences of refusing consent to processes whose legal basis is consent are described in the relevant process information (above). Consent may be withdrawn at any time without affecting processing performed prior to withdrawal. Storage overall (see process descriptions above for more precise detail) Your data is stored in the Netherlands (NL). Data Retention Criteria We store your information for durations determined by the criteria outlined in each process (see the individual processes above). Legal Justifications for Processing (see process descriptions above for more precise detail) Our legal basis for processing is consent Sources from which we collect your information (see process descriptions above for more precise detail) You are our data source. Overall Categories of recipients of your data (see process descriptions above for more precise detail) client consultant/ operator client Legal Rights You have limited rights of access, rectification, and erasure of your personal data, as well as the right to restrict or object to processing and the right to data portability. Regulatory Authority You may file a complaint with a provincial or national Supervisory Authority (national Supervisor list as of the date of drafting .